Refund Request Form
For returning the product and processing your refund, kindly fill out the form.
Return and Refund Policy
Please read our return and refund policy carefully.
Unopened/Undamaged Items
Please return unopened and undamaged items within 7 days from the time of delivery. After receiving the item, we will conduct an inspection to determine if a full refund is in order. The refund will be processed between 7-10 business days.
Damaged Claims for Manufacturing Defects
If the item you received has a manufacturing defect, make sure to return it within 7 days of delivery. Such returns must be accompanied by a technical report from a garage describing the defect as valid proof. This report is mandatory for processing the return. After inspection and verification, we will process a complete refund within 7 to 10 working days.
Items Returned Without a Technical Report
No return or refund will be processed for a damaged item that is sent without a valid technical report.
Returns Made After 7 Days
Returns made after 7 days will incur a 5 percent charge, whether the item is damaged or not. A technical report from a garage must still be submitted for return processing if the item is damaged.
Important Notes
Please return the item in its original condition that includes all packaging and accessories. Once the return is approved, a full refund will be issued to your original payment method. We appreciate your understanding and cooperation on this matter. If you have any further inquiries, please don’t hesitate to get in touch with our customer service team.