Shipping Policy
At Best Auto Parts, we are committed to providing a seamless delivery experience. Please read our shipping policy below for detailed information:
Delivery Timeframes
- Standard Delivery: Orders are delivered within 24 hours for most locations across the UAE.
- Extended Delivery: For certain areas, delivery may take 24 to 48 hours.
Delivery Locations
We currently deliver within the UAE only.
Car Body Parts Delivery
- The free and flat-rate shipping policy does not apply to car body parts.
- Delivery charges for car body parts will vary based on the item's size, weight, and destination. Our team will inform you of the exact courier charges at the time of purchase.
Delivery Fees
Terms and conditions(*):
- Free shipping is applicable only for orders of 50 AED or more.
- A 5 AED delivery fee applies to orders below 50 AED.
Handling and Shipping : All deliveries are handled directly by Best Auto Parts to ensure the safe and timely arrival of your products.
Order Processing
- Orders placed before 12:00 PM will be processed and dispatched on the same day, subject to product availability.
- Orders placed after 12:00 PM will be processed the following business day.
General Shipping Terms
- Address Accuracy: Please ensure the delivery address provided is accurate and complete to avoid delays.
- Delivery Confirmation: Customers will be notified once their order is dispatched and when it is out for delivery.
- Failed Deliveries: If delivery is unsuccessful due to incorrect address or unavailability, we will attempt delivery once more. If unsuccessful again, the customer may be required to pick up the order or pay additional delivery charges.
- Damaged Goods: If the delivered product is damaged, please contact our support team within 24 hours of receipt for assistance.
- Holidays and Weekends: Delivery times may vary on public holidays or weekends.
We strive to make your shopping experience with us as smooth and efficient as possible. For any queries or concerns, please contact our customer service team.
Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
- Email:: info@bestautoparts.ae
- Phone: +971 504970097, +971 569984165
- Address: Mussafah M7, plot no. 70, near LLH hospital, Abu Dhabi P.O. Box 9798
By continuing to use our website or App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.